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Refrigerator died, 2 months and
still waiting for repairs
-
Model:
JCD2295HES
The
compressor went out on my Jenn-Air refrigerator
on 12/07. The compressor was under warranty.
Jenn-Air sent a repair person to make a
diagnosis. I was charged $45 to be told what I
already knew and then be told they don't do in
home repairs of compressors. Had to have another
repair person out from another Jenn-Air repair
center (second company won't accept diagnosis of
first company, even though both are Jenn-Air
auth. repair centers). Second company confirmed
the diagnosis and ordered parts. I waited for
parts to arrive..... and waited. Now I'm being
told the parts are on back order until 02/28/08.
WHAT!
So I am meant to be without a fridge for 9
weeks. I called to complain and Jenn-Air hung up
on me. Even if you have a warranty - it means
nothing.
