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Bissell
ProHeat SmartClean Steam Carpet Cleaner
-
Model
1699 or 8900 Series
I like the
“tank in tank” water bucket, but I would not
recommend buying this product because I have
talked to 3 people who had the same problem I
did with it after only a few uses. It would not
release the soapy water into the carpet. We
called the hotline and they told us it could
need to be re-primed. You do this by holding the
water release button down for one minute. This
did not help. We took the whole unit apart and
finally found the heating unit was plugged. We
ran an air compressor hose into the unit and
unplugged it, but then it leaked and we would
have had to buy a new unit for $37.00. The
hotline told us to call our local service
center.
The service center man was very helpful in
telling us we could disconnect the heater and
use the cleaner with hot tap water. The problem
apparently lies in the heater plugging with
soap. It appears this is a common problem and I
wonder why nothing has been done to correct it.
I paid over $200 for this machine. It comes with
a 1 year warrantee, but that only covers you for
one or two uses. How many people shampoo their
carpets more than once or twice a year? I would
estimate I used my unit 3 times when this
happened. I would be better off renting, but I
really liked the convenience of having my own
machine.
